Posts Tagged ‘customers’

“Contrary to popular belief (and most economics textbooks), when banks make loans, they don’t dip into cash in their vaults… or into other customers’ deposits…  Instead, they loan new money into existence.” -Chris Lowe

Advertisements

“Don’t ever quit.  You’ll succeed if you have delighted customers.  Don’t settle for satisfied.  Have that person thinking ‘I’ve never had a better experience with a human being’ and they’ll be back to buy your product.” -Warren Buffett

“The financial industry is very good at three things:

  1. Inventing financial products that are difficult to understand
  2. Hiding the fees they charge their customers
  3. Making sure they get paid even if their customers lose money.”

-Mark Ford

“The absolute fundamental aim is to make money out of satisfying customers.” -John Egan